Making the decision to invest in and onboard a new tray and trace software at your facility is no small feat. What do you do when you realize that the software you poured so much time and resources into isn’t meeting your needs?
As daunting as it can be to go through the entire process again, sometimes you and your department simply outgrow a solution and find yourself once again back at the starting point of needing to find a new solution. Here are four common signs that you’re getting close to outgrowing your current tray and trace software and need to start looking for a replacement
You need your software to integrate with other tools.
Whether it’s an add-on software that helps you manage your loaner process or another tool specifically for your endoscopy department, having the ability to integrate your tray and trace software with other key tools is so valuable. When you have everything you need in one place, you can optimize and standardize your processes.
You’re ready to track down to the instrument level.
Tracking to the tray level is great and doing so with an automated tool instead of relying on paper records is even better. But tracking to the instrument level? Now, that’s the gold standard (and based on FDA communication coming into effect by, but not before, September 24, 2022) It gives your department, your patients, and your entire facility an extra level of protection to trace the use and location of every single instrument in addition to the tray it’s located in.
You want more flexibility.
Even the best tools on the market are only as good as their ability to be flexible and adapt to your specific needs. No two facilities are alike; you need a tool that can work for your set-up and grow with you as your department and facility changes, expands, or shrinks. If you keep bumping up against roadblocks because your current tool can’t accommodate your demands, it might be time to look for a new one.
You’re unhappy with the service you’re receiving.
Unlimited, accessible anytime service and support are of the utmost importance, especially due to the critical nature of work you and your department cover. When something goes wrong or you run into a snag, you need to know that your software partner is available and easily accessible to help fix your problem and keep your operation running smoothly.
At the end of the day, you need a partner who is solely focused on providing your perioperative and central sterile a safe and reliable all-in-one portfolio of technology, clinical services, and personalized, unlimited support. If you’re not getting that with the current provider of your tray and trace software, it might be time to look for a new one.
At Censis, that’s what we provide to every single one of the thousands of facilities that use our solutions. From tracking to the instrument level and designing our solutions to give you the utmost flexibility, we provide integrations with other tools in order to support and serve you at every milestone.
If you’re new to Censis, start by exploring our most popular solution—CensiTrac. And if you like what you see, get the conversation started with an expert on our team to see how CensiTrac (or any of our other products!) would work at your facility.