This year, Censis Technologies celebrates a major milestone—25 years of dedication to innovation, collaboration, and customer support in the world of sterile processing. From its early days with a single server in a developer's basement to today’s expansive network of technologies, Censis has grown remarkably. To honor this anniversary, a panel of longstanding employees gathered to reflect on the journey, the culture, and the impact of Censis. Here are some of the stories and insights they shared about what makes Censis unique.
A Culture Built on People and Purpose
When asked about the company culture, the consensus was clear: it’s the people who make Censis special. Seamus Johnson, Senior Director of Application Development with nearly 20 years at Censis, described the company’s small but close-knit environment, saying, “We get to know everyone. You don’t get that everywhere else.” This camaraderie, a hallmark of a smaller company, has remained even as Censis has grown. The unique culture also reflects the company's niche in the healthcare technology sector, which makes working at Censis especially engaging for its employees.
As Jacob Long, Director of Sales Engineering, highlighted, “We’re a small software company that serves a very specific industry, which creates a shared sense of purpose and a unique vocabulary.” The work is meaningful and rewarding, and employees feel a strong sense of responsibility toward each other and toward the healthcare providers they serve. For the team at Censis, the real impact lies in knowing that their work ultimately improves patient outcomes—a motivation that continues to inspire their efforts.
Lee Fallin, Senior Technical Support Specialist, shared his experience working across multiple roles at Censis. “I’ve moved between roles at Censis, from implementation to technical support, and what’s always struck me is the purpose behind our work. Whether I’m helping set up new systems or resolving a technical challenge, I know it’s ultimately helping patients. That’s incredibly rewarding.”
Darlene Shelton, Senior Project Manager, highlighted how collaborative the environment is. "At Censis, everyone works together toward the same goal—to help our customers and improve patient outcomes. It’s inspiring to be part of a team where everyone’s input is valued and where you can see your efforts directly impact the company’s success," she shared.
From Startup to Established Leader
Reflecting on Censis’s early days, Johnson recounted the company’s humble beginnings. “When I started, we had one paying customer, and we were still hosting our server from someone’s basement. Now, we have hundreds of servers and a team of experts across various roles,” he shared. These beginnings instilled a culture of resilience and adaptability that has carried forward as Censis has expanded.
Throughout the years, Censis has continuously adapted to advancements in technology and changes in customer needs. Where once the industry relied on paper-based tracking, today, Censis’s cutting-edge software solutions enable hospitals and healthcare centers to operate efficiently with digital solutions. Calum Johnson, Director of Product Development, who joined Censis soon after his brother Seamus, recalled, “It’s incredible to see how our solutions have helped customers evolve from paper tracking to sophisticated, real-time systems that improve operational efficiency and safety.”
Technology as a Catalyst for Change
One of Censis’s landmark advancements, according to the panel, has been the development of CensisAI², a tool that leverages artificial intelligence to optimize staffing and improve workflows in sterile processing. For Melissa Higgins, Director of Customer Advancement, CensisAI² could have been a game-changer during her years in the sterile processing department. “If I had CensisAI² back then, it would have provided me with the data to make informed decisions about staffing and resource needs,” she reflected. This innovation exemplifies Censis’ commitment to creating products that address real-world challenges and make a difference for healthcare providers.
Unforgettable Milestones and Memories
Working at Censis has been filled with unforgettable moments for the team. Jacob Long recalled his early days on the implementation team, where he saw firsthand the positive impact of Censis’s solutions. As he shared, “When I left a hospital after implementation, I always felt like I made a difference. By the end of each week, we’d built trust, and they saw the value our product brought to their workflow.”
For many of the team members, seeing their work impact real people and real patients has been one of the most rewarding aspects of their careers. Seamus Johnson shared a touching memory of a friend’s premature twins who received care at a hospital that used Censis’s software. For him, knowing that his work contributed to patient care in such a personal way was a powerful experience.
The Road Ahead
As Censis celebrates 25 years, the team is proud of the journey and excited about the future. The company’s growth from a startup to an industry leader in healthcare technology has been marked by resilience, dedication, and a shared sense of purpose. Censis’ story is one of constant evolution, from humble beginnings to a company that empowers healthcare providers with innovative tools that enhance patient care.
In the words of Seamus, “For a developer, getting to see a company grow from the ground up and make a real impact—that’s a dream come true.” With a team that embodies the spirit of innovation and a commitment to supporting healthcare professionals, Censis is well-positioned for the next 25 years and beyond.
